Today's episode covers a shocking Avis rental car error where a customer was charged for driving 40,000 miles in just 5 days. We discuss American Express increasing their Business Gold Card welcome bonus to an impressive 100,000 Membership Rewards points. Southwest Airlines is preparing to implement checked bag fees while not enforcing carry-on size limits, likely creating overhead bin chaos. Other stories include a traveler's deportation despite valid status, American Airlines quietly retiring planes, and a Singapore Airlines passenger being jailed for inappropriate behavior toward flight staff.
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