Chase makes headlines with the launch of the new Sapphire Reserve Business Card featuring a massive 200,000-point sign-up bonus, while simultaneously overhauling the personal Sapphire Reserve with new benefits and a higher annual fee. We also cover significant changes to Chase's eligibility rules and the retirement of their popular travel portal redemption rates in favor of the new Chase Points Boost system. Plus, Middle East airspace disruptions affecting global travel, Delta's fourth One Lounge opening in Seattle, and Hyatt's concerning customer service changes.