This week brings major developments in the miles and points world, starting with leaked information about upcoming Chase Sapphire Reserve bonuses offering up to 200,000 points on the business version. We cover the final week to grab the American Express Business Platinum's massive 150K points bonus plus $500 flight credit, expiring June 30th. There's concerning news about Hyatt laying off nearly all US call center agents, moving operations to El Salvador and potentially impacting customer service quality. Plus, we discuss fantastic transfer bonuses from Citi ThankYou points, wide-open Delta One award availability, and practical redemption opportunities for summer travel.