Today's episode covers the IHG Premier Credit Card's record-breaking 165,000-point welcome bonus and automatic Platinum status offer. We discuss an American Airlines flight attendant's public embarrassment about working for the carrier and what it means for service quality. Plus, we explore the new Citi Strata Elite card with $2,400 in first-year value, potential major updates coming to Amex Platinum cards, and a 20% Flying Blue transfer bonus. We also cover Marriott's new elite lounge filter, Delta's route cuts, and Thai Airways eliminating first class.