In today's episode, we dive into United Airlines' major catering problems at SFO, where passengers are experiencing severely reduced food and beverage services. We cover a concerning runway incident at LaGuardia Airport involving American Eagle and United aircraft. Marriott Bonvoy makes headlines with a significant downgrade to elite member benefits by removing their 'best room' upgrade promise. We also explore an unusual incident of in-flight hair braiding on American Airlines and share details about Amex Business Platinum's valuable Hilton credit offer.